TRICARE Online Patient Portal (TOL PP) Decommissioning Update
Posted: 3/26/2025
The on-line Tricare Patient Portal medical records sites (TOL PP) has transitioned to a new system: MHS GENESIS Patient Portal (MHS PP). Use MHSG PP for your online healthcare requests and to view your current Health Record (HR) data. Click HERE for more information.
On 1 April 2025, TOL PP will be decommissioned. Prepare now by downloading/printing your historical HR data that is not available on the MHSG PP.
Log in to TOL PP to download and save your HR data to PDF or store in CCD format for uploading into a personal health record (PHR) of your choice. Click here for instructions on how to print your Health Record data. Instructions to download HR data from TOL PP is also located on the “TOL Health Record” page within the FAQs.
TOL PP will no longer be available to users after 1 April 2025.
Final note: if you use Tricare for Life, it uses a different portal and is not impacted by this transition.
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